Possible Cause: Controller is not set up for BMS communication.
Corrective Action: Refer to Technician Menu to configure controller for BMS.
Possible Cause: Serial card is not set up for BMS communication.
Corrective Action: Refer to BMS Connections for information on setting up serial card.
Possible Cause: Wrong points list.
Corrective Action: BacNET serial cards shipped after 1/1/17 are loaded with a .csv file of all points. Refer to BMS Points List for current and previous points lists for all other cases.